Viewing email headers in Outlook Web Access (OWA)

OWA doesn’t allow people to view the message source, however, as the page below explains, there is an extension you can install to view the message header.

To use these headers in eMailTrackerPro you have to follow the simple instructions below:

  • Highlight the headers. To do this click inside the headers box (click your mouse anywhere inside the section denoted by the red rectangle in the image above), hold down the ctrl key on your keyboard and press the 'A' key once. This will highlight all the header information for you.
  • Hold down the 'Ctrl' button on your keyboard and the press the 'C' key once, this has copied the highlighted headers.
  • Open eMailTrackerPro if it is not already open and click inside the dialog box where the headers are to be pasted. The headers should be automatically pasted into the dialog box, if this is not the case then hold down the 'Ctrl' key again and press the 'V' key to paste the headers into eMailTrackerPro.
  • Once the headers have been pasted click the 'Trace' button to initiate the trace.
    Email header tutorials
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