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Netscape
To view headers for an email in Netscape the first thing you have to do is view the email you wish to trace; so from your inbox click on the specific email you want. When your email come into view you should see a yellow arrow pointing upwards as shown in red in fig 1 below, you need to click this to view the header for the email.
Fig 1: Netscape email
Once you have clicked the yellow arrow the header information should look like fig 2 below:
Fig 2: Email header
To use these headers in eMailTrackerPro you have to follow the simple instructions below:
Highlight the headers by clicking and dragging your cursor over the header text. Make sure you have got the whole header. Hold down the 'Ctrl' button on your keyboard and the press the 'C' key once, this has copied the highlighted headers. Open eMailTrackerPro if it is not already open and click inside the dialog box where the headers are to be pasted. The headers should be automatically pasted into the dialog box, if this is not the case then hold down the 'Ctrl' key again and press the 'V' key to paste the headers into eMailTrackerPro. Once the headers have been pasted click the 'Trace' button to initiate the trace.