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Gmail
To view the header for an email in Gmail you need to do the following:
Firstly click the email you want to get the header for, for example see the image above.
Secondly, once the email has opened, click the down arrow in the top right hand corner of the email, denoted by the number one in the image above. Once this has been clicked you will get the menu below:
In this menu you need to choose the 'Show Original' option. As circled above.
By doing this a pop up will launch (or a new tab open depending on your browser) with the email header in. The pop up will also show the email body. All you need for eMailTrackerPro is the header, as shown in red below:
To use these headers in eMailTrackerPro you have to follow the simple instructions below:
Highlight the headers by clicking and dragging your cursor over the header text. Hold down the 'Ctrl' button on your keyboard and the press the 'C' key once, this has copied the highlighted headers. Open eMailTrackerPro if it is not already open and click inside the dialog box where the headers are to be pasted. The headers should be automatically pasted into the dialog box, if this is not the case then hold down the 'Ctrl' key again and press the 'V' key to paste the headers into eMailTrackerPro. Once the headers have been pasted click the 'Trace' button to initiate the trace.